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Agile Delivery Manager

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Agile Delivery Manager, Project Manager, Agile Development, Digital Transformation, Exporting, Export, Scrum, Master, Kanban, Service, Prince, Negotiation, Stakeholder, MSP, Managing Successful Programmes, Digital Service Standards, Government Digital Services, Financial, Finance, Central Government, Public Sector, Website Deployment, Website Delivery, Planning, Planner,

Delivery Manager

Our Public Sector client based in London have recently completed a Discovery to better understand their Customers’ Journeys and needs for web presence. Outputs of this work include:

  1. Customer journey maps: showing exporter’s journeys and interactions
  2. User research pack: core findings from the research, how we gathered and collated those findings and the logic behind the conclusions drawn.
  3. Alpha recommendations pack: initial thoughts on the what to take into Alpha.
  4. User needs log: detail behind 192 user needs identified from the research aligned to all 7 personas. This outlines where the need was identified (which source) and includes prioritization.
  5. Personas: that outline the motivations, wants, needs and preferences of our main groups of users

The Delivery Manager will lead the delivery of one stream of our client’s Digital Transformation Programme - Digital Assets and External Collaboration. The focus of the stream is developing the web presence to better meet users’ needs to know how the UK Government supports export activity, specifically how organisations can be supported and whether they would be eligible for support.

Key Skills & Experience

  • Previous experience setting up agile delivery environment for teams and working in an agile development environment with proven experience in removing obstacles or ‘blockers’ to progress
  • Proven experience of delivering projects and products using appropriate agile project management methodology, learning and iterating frequently.
  • Accreditation in Agile Methodology such as Scrum or other iterative and incremental delivery
  • Understanding of Digital Service Standards and the assessment process
  • Demonstrable experience of deploying financial websites (or similar) and digital assets
  • Understanding of user centred design practices for web, service or software development
  • Proven experience in leading the collaborative, dynamic planning process - prioritising the work that needs to be done against the capacity and capability of multidisciplinary teams
  • Demonstrable evidence of ensuring products are built to an appropriate level of quality for the phase (Discovery, Alpha/Beta/Live)
  • Proven experience balancing multiple priorities and dealing with ambiguity
  • Strong negotiation skills and the ability to influence external partners, stakeholders and customers to secure mutually beneficial outcomes
  • Highly articulate and credible at a senior level, consistently delivering accurate reporting as to the current state of play with regard to the delivery of your project/service
  • Active participant in the Delivery Manager community, sharing and re-applying skills and knowledge and bringing in best practice
  • A high degree of market awareness, with demonstrable experience of innovative approaches to procuring services and of managing relationships with suppliers
  • Managing Successful Programmes qualification
  • Experience working with other government departments on projects; utilising cross-government resources/guidance
  • Experience of managing expectations and reporting to a wide range of internal departmental and cross-government stakeholders including those at a senior level
  • General understanding of IT Infrastructure Management and Business & IT Support

Job reference:
PSC-J369887A
London
Competitive
Full-time
Temporary or Contract
Immediate start
12 Months
 
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Experis
 
Telephone Number 0161 924 3946

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