Find a nanny, babysitter or childminder — post your free profile at
publicsectorcareers.org - opportunities through partnership log into your account
recruiter | candidate

« Return to Homepage

Advantage Technical Resourcing  

Customer Service Support Administrator

Get jobs like this by email... (We will never pass your details to third parties)
 

Customer Service Support Administrator (Digital and Technical) – London – initial 8 month contract – Up to FTE £32K per annum

We are currently recruiting for a customer service support to work with our client, a major IT and gaming company based in Cambridge. This is an exciting role that would be particularly suited to candidates with administration with experience of providing live support to service users.

The role:

This role requires high attention to detail, quick responses and organisation and the ability to put new work processes into place that will maximise efficiency for the whole team.

You need to have a ‘hands on’ attitude to get things done proactively as well as the ability to focus and prioritise duties. This is an exciting space which is constantly developing. You will need to work flexibly – changing hours to fit in with our client’s global partners’ time zones

Duties:

  • This involves assisting partners with creating and accessing content, helping resolve any technical issues, assisting with campaign content
  • Reaching out to contacts to check if they are still active
  • Following up on reports of no responses
  • Inputting into feature development to improve the process for service users
  • Maintaining partners content in the community.
  • Analyse monthly reporting
  • Ability to aggregate data
  • Use Power BI and Google Analytics
  • Respond to team queries via Skype on a daily basis (group chat)

Skills and Experience:

  • We are looking for a person with administrative background and ability to analyse, aggregate data.
  • This role requires high attention to detail, quick responses and organisation
  • Ability to put new work processes into place that will maximise efficiency for the whole team.
  • You need to have a ‘hands on’ attitude to get things done proactively
  • Ability to focus and prioritise workload
  • Knowledge of using website live chat functions would be highly beneficial for this role
  • Ability to use Skype is highly desirable

Please apply without delay as there is a deadline with this role. Ref: 806482

To apply for this role please send through your CV for consideration and we will be in touch should your experience match our criteria. Unfortunately due to high volume we will only be able to contact those who have been shortlisted

Advantage Resourcing is a service driven recruitment consultancy.

Job reference:
PSC-AdvEU_806482
London
Competitive
Full-time
Temporary or Contract
Immediate start
8 Months
 
Apply for this job
 
 
Send this job to your friend
If you have an account with us, log in now to pre-fill this form from your profile:
   
Apply Online
Are you a UK citizen or eligible to work in the UK?
       
 
 
 
 
Show calendar days
 
 
 
 
  (.doc, .docx, .pdf)
 
 
Would you like to upload your profile and CV to our website?
(Your contact details will only be shown to recruiters)
   
   
     

When you click on the Apply button above, you will be registered with publicsectorcareers.org and will receive daily Jobs by Email matching this job's criteria. We will send you an email including your password so that you can manage your account in the future. (If you already have an account, your current Jobs by Email settings will not be overwritten.)

Contact Details

Advantage Resourcing
Advantage Technical Resourcing
 
Telephone Number 0161 374 7973

Our network »   greatcare.co.uk - the childcare, nursery and nanny job board   childcare, nursery
and nanny jobs
  greatsocialcare.co.uk - the social work, care and social housing job board   social work, care
and social housing jobs
  greateducation.co.uk - the education, training and teaching job board   education, training
and teaching jobs
  greathealthcare.co.uk - the medical, nursing and healthcare job board   medical, nursing
and healthcare jobs
The Supply Curve - jobs for economists
for economist jobs, econometrician jobs, and statistician jobs childcarenow.co.uk - nannies, babysitters, childminders babysitters, childminders and nannies
 
top of page | services | terms & conditions | privacy statement | © publicsectorcareers.org