Find a nanny, babysitter or childminder — post your free profile at - opportunities through partnership log into your account
recruiter | candidate

« Return to Homepage


IT Trianer

Get jobs like this by email... (We will never pass your details to third parties)

IT Trainer

Croydon / Westminster / Hendon - £35,114 - £40,380 + Benefits

We have an exciting opportunity with one of our high profile clients to be based in either Croydon, Wetminster or Hendon. They have one of the largest IT estates in the UK that is engaged with by several million customers each year.

As a result of ongoing growth within their Live Services IT department they are seeking a IT Trainer to join the team. As the Digital Trainer you will be working as part of a dedicated ServiceNow DevOps Team. You will act as the single point of contact for all ServiceNow training and be responsible for all aspects of training from developing training strategy, policy and standards through to the development and delivery of training material to a range of audiences.

Role Responsibilities:

  • Deliver high quality training to a diverse set of stakeholders including in-house resources and external Supplier community.
  • Work alongside Augmentation resource to develop and implement the Digital Training Strategy and associated products for ServiceNow ensuring full knowledge transfer from Augmentation resource to BAU.
  • Lead and continually drive the strategic direction of the Digital Training function to ensure it aligns to continued enhancement of the ServiceNow platform across the Home Office Live Service Operation.
  • Design and create training material (CBTs, documentation, face to face courses when relevant, knowledge articles) for all ServiceNow related training needs.
  • Work in conjunction with ServiceNow DevOps team to identify, assess and evaluate ongoing training/education needs.
  • Manage process for feedback and continual improvement for all training products.
  • Co-ordinate updates and amendments to relevant products when functionality changes as part of ServiceNow development.
  • Work to reduce the need for classroom based training but where required and appropriate deliver classroom based training.

Experience required:

  • An understanding of best practice ITIL v3 methodology and experience of working within a SIAM model
  • Experience of delivering training, coaching and mentoring.
  • Solid experience of the ServiceNow platform
  • Interpersonal skills that enable you to work with people at all levels, motivate others, and change people's attitudes when necessary;
  • Excellent oral and written communications skills with the ability to confidently present to external stakeholders, able to structure and communicate ideas using visual and other aids to facilitate accelerated learning
  • Understanding and experience of working with agile methodologies

If you have the relevant skills and experience and would like to apply please send through an updated copy of your CV and contact number through to Jonny Mills at Experis by following the link provided

Job reference:
City of Westminster
Pension + Benefits
Immediate start
Apply for this job
Send this job to your friend
If you have an account with us, log in now to pre-fill this form from your profile:
Apply Online
Are you a UK citizen or eligible to work in the UK?
Show calendar days
  (.doc, .docx, .pdf)
Would you like to upload your profile and CV to our website?
(Your contact details will only be shown to recruiters)

When you click on the Apply button above, you will be registered with and will receive daily Jobs by Email matching this job's criteria. We will send you an email including your password so that you can manage your account in the future. (If you already have an account, your current Jobs by Email settings will not be overwritten.)

Contact Details

Telephone Number 0161 924 1350

Our network » - the childcare, nursery and nanny job board   childcare, nursery
and nanny jobs - the social work, care and social housing job board   social work, care
and social housing jobs - the education, training and teaching job board   education, training
and teaching jobs - the medical, nursing and healthcare job board   medical, nursing
and healthcare jobs
The Supply Curve - jobs for economists
for economist jobs, econometrician jobs, and statistician jobs - nannies, babysitters, childminders babysitters, childminders and nannies
top of page | services | terms & conditions | privacy statement | ©