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Cisco Unified Communications Support (North Wales)

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Cisco Unified Communications Support (North Wales), Cisco, Switchboard, Arc Enterprise, Jabber, Expressway, VC Integration, UCCX, UC Services, Telephony, Migration, Migrate, Wrexham, Abergele, Bodelwydden, Bangor, Mold, St Asaph, Llandudno,

Our Public Sector client based in various North Walers locations are looking for a Cisco Unified Comms Support Specialist

To meet the demands for a high quality and robust infrastructure, our client are looking for a specialist to provide Professional Services and support for the following elements of the Cisco infrastructure.

  • Professional Services for the following Cisco UC services
  • Legacy to Cisco migration Support
  • Support Services Cisco UC Services

The role:

1

Professional Services for the following Cisco UC services:

  • Switchboard Operator Service - Arc Enterprise (Installation, commissioning, migration services) at three district General Hospital sites.
  • Unified Communications Service Development (Cisco Jabber, Expressway, VC integration services).
  • Contact Centre - Cisco UCCX (configuration, service development and scripting services)
  • Voice Recording Services – Cisco Media-Sense (configuration, service development)

2

  • Support Services for the following Cisco UC Services:
  • Switchboard Operator Service - Arc Enterprise (24x7x365 4 hr support at three district General Hospital sites)

3

  • Legacy to Cisco migration Support – Telephony handset and telephony services migrations (call off contract)

The work will be undertaken within North Wales:

  • Wrexham
  • Abergele
  • Bodelwydden
  • Bangor
  • Mold
  • St Asaph
  • LLandudno

Key Skills / Experience

  • Arc Enterprise (Installation, commissioning, migration services)
  • Unified Communications Service Development (Cisco Jabber, Expressway, VC integration services
  • Cisco UCCX (configuration, service development and scripting services)
  • Cisco Media-Sense (configuration, service development
  • Switchboard Operator Service - Arc Enterprise (24x7x365 4 hr support at three district General Hospital sites)
  • Support Services for the following Cisco UC Services:

Job reference:
PSC-J386371A
North Wales
Competitive
Full-time
Temporary or Contract
Immediate start
12 Months
 
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