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HEO Monitoring Tooling Manager

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What are we looking for?
Our client are in the process of building an enterprise class IT Operations Centre (ITOC) in Salford.
The success of the ITOC is dependent on having the appropriate network, systems and software monitoring tools in place, and you’ll be on hand to help tune and update the tool set required to succeed.

Skills, Experience and Qualifications:


  • Ability to speak to tooling suppliers for help and support.
  • Communicate with Home Office support teams to ensure tooling upgrades happen on time and to plan.
  • An understanding of monitoring tools what they do and why we use them - Training on individual tools will be provided.
  • Ability to brief suppliers on technical issues and raise request for support using supplier portals and calls.
  • The successful applicant will have an interest in technology and studied or worked in this field previously.


  • Basic understanding of event monitoring and management processes.
  • Basic understanding of IT Service Operations.
  • Basic understanding of IT Operations Centres and/or other types of Operation Centre e.g. NOC or SOC.
  • Understanding of DevOps.

It is essential that you currently hold or are able to achieve and maintain SC clearance.

If you feel this opportunity is a match with your experience, career prospects or want to find out more information then please contact Georgina.

Job reference:
Fantastic Benefits
Immediate start
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Contact Details

Telephone Number 0203 122 0200

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