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SC Cleared Deskside Support Engineer

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SC Cleared Desk Support Engineer – Hereford – 6 Months

SC Cleared Desk Support Engineer required to join a multinational information technology company based in Hereford with travel to 6 other customer sites in South West England on a 6 month contract.

You will be working on Windows 10 builds/rollout across 7 customer sites (floor-walking).


  • Provide desktop support for the technical infrastructure of the client.
  • Develop project installation and escalation plans.
  • Train users according to technical, release and security standards.
  • Develop and test enhancements to business solutions.
  • Understand and apply formal development techniques, install solutions of moderate complexity.
  • Involves customer technical liaison and the discussion and agreement of specifications.
  • 3rd Line support - knowledge of Windows 10 build, including financial packages/bespoke, server admin, networking, telephony, peripheral software.
  • May seek advice in order to make decisions on complex business issues


  • Good communication skills
  • Able to articulate technical solutions using basic explanations.
  • Understands customer goals
  • Identifies consequences of various solutions.


  • Must be happy to travel to other customer sites around the South West of England

Suitable candidates must ideally hold active SC clearance or must be willing and eligible to undergo SC clearance checks.

If this role is of interest to you please submit your CV in the first instance.

Job reference:
Temporary or Contract
Immediate start
6 Months
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