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Advantage Technical Resourcing  

Business and Performance Manager

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Job Title: Business manger

Location: Crayton, Chichester

Duration: Until 31st May 2019

Brief Description of Role: Business and Performance Manager. Responsible for Working with the client and the team to monitor performance and develop and implement improvement projects. Manager the business support team, accountable for accuracy of data input, approving timecards and purchase orders etc. Lead monitoring and recording systems and all business performance related matters including coordination and interpreting.

Lead on monitoring and recording systems and all business performance related matters including co-ordination and interpretation:

Provision of accurate, timely and auditable performance data of Service

Performance information to enable SPI reporting

Investigation of areas of non-compliance or under/over achievement against targets and standards and agree action plans with the manager responsible

Represent the contract at performance and service improvement groups.

Ensure timely, accurate and compliant data entry and processing when processing business critical data, including but not limited to:. H&S data, waste returns, payroll records, orders, invoices, training records, plant and fleet etc.

Adhere to quality systems relevant to work area, supporting other areas of business including implementing appropriate archiving system in place.

Developing stakeholder engagement plans and organising satisfaction surveys and employee engagement forums.

Reviewing plans on an annual basis ready for internal and external audits.

To continually help review working practices and business processes identifying best practice and make recommendations to improve service delivery and business efficiency including:

Providing local and regional contract support.

Assist in the research and organisation of training courses and oversee attendance, follow up certificates and ensure training records are kept up to date in line with best practice.

Provide technical guidance and instruction as appropriate.

Deliver training courses such as 'Through the Customers Eyes' ensuring all staff are up to date with Customer Care training.

Essential Criteria

Good communication skills

A collaborative approach to delivering objectives

Effective Management of small teams

Demonstrable track record of successfully delivering improvement projects

Demonstrable experience of successfully managing business support functions (one or more of the following: inputting payroll, processing on/off equipment hires, receiving & clearing supplier invoices, waste transfer notes, timesheets).

Desirable Criteria

Knowledge of Oracle or similar finance system

Demonstrable experience of Operational Performance Auditing, root cause analysis



5 GCSE inc Maths & English


Lean (Green Belt)

APMP / PRINCE2 or similar

Advantage Resourcing is a service driven recruitment consultancy.

Job reference:
Temporary or Contract
Immediate start
5 Months
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Contact Details

Advantage Resourcing
Advantage Technical Resourcing
Telephone Number (0)1618718286

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