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SC Service Desk Engineer (Security, GDPR, Auditing)

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SC Service Desk Engineer (GDPR/Security Practices) – Bracknell – Initial 6 months

An SC Service Desk Engineer (GDPR/ Security Practices) is required to join a multinational information technology client working on a project for a public sector end client based in Bracknell on a 6-month contract.

The ideal candidate will have:

  • Experience of resolving routine technical IT issues for a variety of systems, technologies, products, and product sets for end users.
  • The ability to work in a fast paced environment.
  • You will have worked on customer implementation projects.

Key Skills:
You should possess the following skills:

  • A good understanding of technical defence documents and the ability to write technical reports.
  • Knowledge of Government Standards such as GDPR/GSC
  • Strong analytical, negotiation and influencing skills
  • Technical report writing skills
  • Auditing

Responsibilities:
As part of your duties, you will:

  • Support end users of products/systems such as Microsoft products, operating systems, networks, applications, PCS).
  • Facilitate service delivery within a customer environment.
  • You will resolve and document routine customer queries and escalate issues where necessary to meet SLAs.
  • Conduct statistical reporting and analysis to track performance.
  • Continuously work to build your technical knowledge by learning about new products.

Suitable candidates should ideally hold active SC clearance or be willing and eligible to undergo clearance checks.

If this role is of interest to you, please apply at the first instance.

Job reference:
PSC-BBBH97306
Bracknell
Negotiable
Full-time
Temporary or Contract
Immediate start
6 Months
 
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