Find a nanny, babysitter or childminder — post your free profile at
publicsectorcareers.org - opportunities through partnership log into your account
recruiter | candidate

« Return to Homepage

Advantage Technical Resourcing  

Service Desk Officer

Get jobs like this by email... (We will never pass your details to third parties)
 

Service Desk Officer - £18,000 annual salary – 12 months Contract– Huntingdon

Advantage Resourcing are currently recruiting for a Service Desk Assistant to work a long term contract in Huntingdon.

The Role

To provide first line Service Desk support within the ICT Shared Service to customers across the partnership. To support the Service Desk team leader in being a Customer Service Champion and an ITIL Champion. To support the Service Desk team leader in the development and delivery of the ICT Service Plan.

Main Duties:

To provide technical support within a skilled Help Desk function:

  • Analyse & resolve IT incidents with a varying degree of complexity
  • Maintain system performance across the authority’s IT estate
  • Assist with access control configuration to 2000+ users across the partnership
  • Provide support for in excess of 50+ Corporate systems
  • determine the priority of incidents with users/Service Desk Team Leader
  • Maintain security of the Councils’ IT assets and the safety, confidentially and integrity of data held within Council computer systems
  • Provide support to the Councils’ telephony system(s)
  • Update the inventory of computer assets & software licences
  • Perform daily operational tasks such as server checks, system backups and data transfer routines

The Successful Candidate:

  • Ideally experience of working in a Service Desk support function, ideally in a significantly sized organisation supporting 2000+ networked PCs and 100+ servers
  • Good awareness of Customer Care - the Help Desk is a high profile function delivering its services to the whole of the Council & Elected Members
  • Problem solving and analysis of fault scenarios under pressure with competing demands & conflicting priorities. The post holder will be required to work well using their own initiative with minimal support from others.
  • Sound programming skills (MS-Office Professional preferred)
  • Ability to determine appropriate work priorities and manage workload effectively

If you are available to start immediately and feel you have the right skills and experience for this role. Please apply with you up to date CV. Ref 823655

Advantage Resourcing is a service driven recruitment consultancy.

Job reference:
PSC-AdvEU_823655
Huntingdon
Competitive
Full-time
Temporary or Contract
Immediate start
12 Months
 
Apply for this job
 
 
Send this job to your friend
If you have an account with us, log in now to pre-fill this form from your profile:
   
Apply Online
Are you a UK citizen or eligible to work in the UK?
       
 
 
 
 
Show calendar days
 
 
 
 
  (.doc, .docx, .pdf)
 
 
Would you like to upload your profile and CV to our website?
(Your contact details will only be shown to recruiters)
   
   
     

When you click on the Apply button above, you will be registered with publicsectorcareers.org and will receive daily Jobs by Email matching this job's criteria. We will send you an email including your password so that you can manage your account in the future. (If you already have an account, your current Jobs by Email settings will not be overwritten.)

Contact Details

Advantage Resourcing
Advantage Technical Resourcing
 
Telephone Number (0)161 817 6368

Our network »   greatcare.co.uk - the childcare, nursery and nanny job board   childcare, nursery
and nanny jobs
  greatsocialcare.co.uk - the social work, care and social housing job board   social work, care
and social housing jobs
  greateducation.co.uk - the education, training and teaching job board   education, training
and teaching jobs
  greathealthcare.co.uk - the medical, nursing and healthcare job board   medical, nursing
and healthcare jobs
The Supply Curve - jobs for economists
for economist jobs, econometrician jobs, and statistician jobs childcarenow.co.uk - nannies, babysitters, childminders babysitters, childminders and nannies
 
top of page | services | terms & conditions | privacy statement | © publicsectorcareers.org