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Advantage Technical Resourcing  

Senior Application Support Officer

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Senior Application Support Officer - c£29,000 annual salary – 13 months Contract– Huntingdon

Advantage Resourcing are currently recruiting for a Senior Application Support Officer to work a long term contract in Huntingdon. There are a number of Service Desk and Desk Analyst type positions as well.

The Role

Ensure that the business application systems, are developed, maintained and supported in order to achieve the efficient and effective delivery of services and information. Provide Application Support within the ICT Shared Service. Assist the Application Support Team Leader in the development and delivery of the ICT Application Support aspects of the ICT Service Plan. The role will involves travel across Huntingdon, Cambourne and Cambridge on an ad hoc basis.

Main Duties:

• Ensure that the business application systems supported by the ICT Shared Service are maintained to the highest possible standard with maximum levels of attainable productivity and efficiency.
• Project manage application configuration upgrades, and system enhancements.
• Analyse and resolve complex application problems in conjunction with the users and application suppliers.
• Manage ICT application projects and assist users to run their application projects, providing technical and project management input where required.
• Improve application functionality and performance and provide suggestions for system and business improvements.
• Develop and maintain interfaces, exports and imports, and ensure their smooth running where required.
• Analyse data from systems and produce technical and business reports for consumption by departmental managers.

The Successful Candidate:

• Extensive experience within a professional ICT environment planning, installing, maintaining, and supporting business applications
• Extensive experience in all aspects of providing ICT applications support to users in a customer focused environment
• Extensive experience of implementing and upgrading major business applications
• Extensive experience of analysing user needs and requirements, mapping process and documenting the results
• Experience of supporting business application systems and an understanding of their architecture
• Experience of managing projects and of project management methods and tools (e.g. Agile Methodology, Prince 2 and MS Project)

If you are available to start immediately and feel you have the right skills and experience for this role. Please apply with you up to date CV. Ref 824520

Advantage Resourcing is a service driven recruitment consultancy.

Job reference:
Temporary or Contract
Immediate start
13 Months
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Contact Details

Advantage Resourcing
Advantage Technical Resourcing
Telephone Number (0)161 817 6368

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