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Advantage Technical Resourcing  

Service Architect

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Service Architect – 6 Months Contract - £550 LTD Day Rate – Birmingham

Advantage Resourcing are working closely with a leading IT organisation recruiting for a Service Architect to join their dynamic team.

The Role

The Service Architect will support Professional Services and Service Delivery for both new business and existing customers via the Account Management team. An understanding of a number of market verticals and technologies is needed to deliver solutions to our customers.

Main Duties:

  • The Service Architect's primary role will be working on new customer engagements to design and then transition ITIL Services, Service Management and associated governance in a both traditional and SIAM environments.
  • The Service Architect will work closely with the Programme Managers and Technical Solution Architect to create service provisions that meet the customers requirement within the bounds of the contractual commitments
  • The Service Architect is responsible for building and costing the service elements of our Managed Services.
  • The Service Architect will represent Advanced and engage with both customer and customer third parties, being accountable for the design, implementation and documentation of efficient and effective services and processes in multi-source/multi-supplier environments
  • The Service Architect may also cost the service elements of managed services solutions, which include the resource based elements of the services
  • The Service Architect will also help develop and mature the standard Service Management and Service Governance processes for a changing market place
  • Interact with customers to identify add-on sales opportunities, which creates sustainable value and growth to the customer

The Successful Candidate:

  • Significant experience as a Service Architect or Service Designer
  • Significant experience working in a multi-supplier / multi-sourced / SIAM environment
  • Significant experience in designing and implementing Service Management capability in an outsourced environment
  • Excellent verbal and written (including presentation) communication, influencing and interpersonal skills
  • The Service Architect will have experience of resolving complex technical, strategic and business issues
  • Public Sector experience is an advantage
  • Translating customer requirements into solutions and services
  • Experience in attending meetings with clients to determine business requirements, and ensuring that all necessary information is collated prior to producing a service-based solution

If you have the relevant skills and experience for this role, please apply with your up to date CV. 825162

Advantage Resourcing is a service driven recruitment consultancy.

Job reference:
PSC-AdvEU_825162
Birmingham
Competitive
Full-time
Temporary or Contract
Immediate start
6 Months
 
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Contact Details

Advantage Resourcing
Advantage Technical Resourcing
 
Telephone Number (0)161 817 6368

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