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Advantage Technical Resourcing  

Digital Operations Analyst

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Digital Operations Analyst
Location: Luton
Salary: Competitive

When it comes to innovation and achievement there are few organisations with a better track record. Join us and you’ll be able to play a big part in the success of our highly successful, fast-paced business that opens up Europe so people can exercise their get-up-and-go. With over 300 aircraft flying over 1,000 routes to more than 30 countries, we’re the UK’s largest airline, the fourth largest in Europe and the tenth largest in the world. Flying over 70 million passengers a year, we employ over 10,000 people. Its big-scale stuff and we’re still growing.

We have a new opportunity in our Flight Operations support team and we`re looking for a Digital Operations Analyst to be responsible for the administration and maintenance of the device and document management systems. The Flight Operations support team will be responsible for the device administration and document management systems within easyJet Operations. The systems are easyJet Group Operations Services (GOS) functions.You`ll have excellent interpersonal and communication skills as building a close cross functional relationship with the Operations Devices Technology team based within IT will be central to the success of the service.


  • Author and maintain user guides, training material and procedural documentation.
  • Perform user acceptance testing for crew device hardware, build configuration, security, operating system and applications.
  • Ensure developments and enhancements to device platform is effectively communicated to end-users, management and train departments.
  • Provide support and guidance to the Base Management team to ensure device support process is effective, both on and off site.
  • Deputise for the Flight Operations Manager - Digital Operations for EFB administration of the devices to ensure AOC compliance.
  • Log all problems and issues with devices and ensure all issues are addressed in an efficient and timely manner.
  • Liaise with all relevant suppliers, appropriate to the role and in collaboration with the Operations Devices Technology Team, to ensure an efficient and effective service.

Requirements for the Role

What we are looking for?

  • An understanding of the iOS and iPad platform.
  • Good analytical and problem-solving skills.
  • Ability to build relationships across all levels of the organisation.
  • Experience of test execution in a Business Systems environment.
  • Knowledge of business processes and terminology.
  • Experience of a business change management process.
  • Excellent communication skills.
  • Airline experience (desirable)

What we offer:

At easyJet, our goal is to inspire a whole generation of travellers to say “yes” to new experiences and opportunities. Our people are at the heart of our success and we think it’s important that we share the benefits of our success with them. Travel perks, individually tailored benefits, bonuses linked to both your and the company’s performance – you’ll enjoy it all here.

This is a vibrant place to work. Our pace makes us exciting. Join us and you’ll share in the fun. Applicants must have the right to work in the country where the role is based and will provide upon request, proof of Right to Work in the relevant country.

Advantage xPO is in the top 1% of staffing companies in the world. With a truly global footprint. Advantage xPO specialises in recruitment outsourcing. Working with some of the leading employers around the world, Advantage offers global contract and permanent career opportunities across a wide range of industries and sectors.

Advantage xPO: services offered are those of an employment agency for permanent work and/or employment business for the supply of contract/temporary work.

Job reference:
Immediate start
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Contact Details

Khurram Farooq
Advantage Technical Resourcing
Telephone Number 0161 282 1770

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