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Advantage Technical Resourcing  

AV Floorwalker

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AV Floorwalker - £17 - 22.93 p/h LTD – 6 Months Contract – Central London

The Company

Advantage Resourcing are working closely with a leading energy Oil & Gas company energy producer and supplier to recruit for 3 AV Floorwalkers to work a contract role for an initial 6- Months contract.

The Role

The AV Floorwalker is the single point of contact for all Audio-Visual solutions in meeting rooms. These range from performing everyday proactive meeting rooms checks for AV equipment completeness and good order, through AV equipment testing, to providing advanced support for users having issues with AV during their meetings

Main Duties:

  • To be continuously aware of the safety and security considerations required on site and to ensure that all work practices and procedures will be safe to her/him and others
  • Maintains effective and professional customer relations at all times
  • Understands the general sensitivity, priority and urgency around the issues raised
  • Prevents, troubleshoots and solves technical issues reported by end-users within the Audio visual and End User Computing infrastructure
  • Performs planned and unplanned activities including but not limited to proactive AV in meeting rooms checks and real-time, ad hoc, on-site support to tele- and videoconferences

The Successful Candidate:

  • Background in using and supporting collaboration tools such as CISCO/Polycom Videoconferencing equipment, CISCO Telepresence and Lync/Skype for Business meetings
  • Experience in troubleshooting, installing or supporting audio visual equipment
  • Must have excellent language & communication skills
  • Experienced IT support trouble shooting skills of Microsoft Operating Systems (Windows 7/10), Apple iOS on mobile devices and Microsoft Office products 2010/2016/O365
  • First and/or second line support IT Service Desk experience is preferred
  • Working experience using ITIL processes
  • Experienced in troubleshooting meeting issues in rooms where collaboration tools, such as Skype or CISCO videoconferencing, have been integrated with in room AV equipment

If you have the relevant skill set and experience, please apply with your up to date CV. Ref 827080

Advantage Resourcing is a service driven recruitment consultancy.

Job reference:
Temporary or Contract
Immediate start
6 Months
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Contact Details

Advantage Resourcing
Advantage Technical Resourcing
Telephone Number (0)161 817 6368

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