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Head of Content and Design

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Head of Content and Design – Content Management System, Web content, User experience, User-centre design, Digital Content, Content design
Manchester - £45,000 - £55,000 (permanent)

Head of Content and Design – my client, a national charity who focuses on changing lives for children and young people is looking for Head of Content Design to set up and lead a brand-new team, which will be situated in their new centre in Manchester. This will mean that you will really be able to drive your own vision and build out a team from scratch which will be looking at producing engaging content across a blended service.

The Head of Design and Content will be able to hit the ground running by demonstrating the following skills and experience:

  • Understanding of a range of design methodologies ranging from design and systems thinking, to user-centered design, to open innovation and cocreation
  • Excellent stakeholder management skills plus ability to foster and facilitate collaboration across departments and multidisciplinary teams.
  • Excellent communication and leadership skills with a track record of leading and managing teams to deliver exceptional blended experiences.
  • Excellent digital literacy including an understanding of how key trends including personalization and technology can drive behavior change and how the availability of digital content, tools
  • Qualifications or extensive experience in Market Research, Marketing, Design, Psychology, Sociology or Innovation
  • Workshop facilitation experience
  • Ability to design go-to-market strategies and awareness campaigns
  • Commercial planning relating to new business models, e.g. social enterprise
  • Confident at problem solving, fostering innovation and driving teams to try new ways of doing things
  • Strong research skills in both primary and secondary research.
  • Ability to translate organisational strategy and user needs into a clear strategic vision which will be delivered across multiple channels and touchpoints
  • Experience motivating and multidisciplinary teams to devise and deliver on a relevant vision which includes digital
  • Experience in service design; leading persona development, customer journey mapping, scenario planning and design workshops
  • Ability to deliver and oversee market research including competitor benchmarking and user research
  • Experience of developing blended services

If you feel you have the pre-requisite skills, please click ‘apply’ in the first instance.

Head of Design and Content

Job reference:
PSC-BBBH106651
Manchester
Benefits
Full-time
Permanent
Immediate start
Permanent
 
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