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Sustainment Manager (SC Cleared)

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Sustainment Manager (SC Cleared), Strategy, Strategic, Target Operating Model, ITIL, Planning, Plan, Design, Service Lead, Operating Model Design, Service Management, Stakeholder Engagement, Service Design, Public Sector Funding Model, Service Acceptance, Government Digital Agenda, Law Enforcement, Police, Public Protection, SC Cleared, SC Clearance, Security Clearance, Security Cleared, Security Check,

Our Central Government Client is looking for an SC Cleared Sustainment Manager to establish strategy, design, scope and neccessary requirements to deliver the proposed TOM.


  • Establish a clear strategy for designing and standing up the Sustainment Business Services layer of the support organisation.
  • Establish a Target Operating Model for the 'sustainment organisation', create a design for an ITIL aligned 'sustainment organisation'.
  • Outline scope and requirements for delivering the proposed TOM.
  • Lead planning for Sustainment.
  • Lead on organisational design activities necessary to put in place the 'sustainment organisation' and will lead activity to put that organisation in place.
  • Act as an interim service lead for any services not yet transitioned to operations.

Skills and Experience:

  • Operating Model Design - design and implementation of an integrated organisational structure, role profiles, culture, performance measures, competencies and skills to enable change
  • ITIL and Service Management – defining SLAs
  • Stakeholder Engagement - Strong communications, relationship building, negotiation and influencing skills; able to ensure that advice regarding the service specialism is acted upon.
  • Service Design- planning, implementation, control and review and audit of service provision to meet customer requirements.
  • Business Analysis- Methodical investigation, analysis, review and documentation of business functions and processes.
  • Public Sector Funding Models (or similar)
  • Knowledge and Understanding of Law Enforcement Operating Models
  • Knowledge and Understanding of the government digital agenda
  • Organisational Design- design and implementation of an integrated organisational structure, role profiles, culture, performance measures, competencies and skills to enable change
  • Service Acceptance

Job reference:
Temporary or Contract
Immediate start
6 - 12 Months
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Contact Details

Telephone Number 0161 924 3912

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