Find a nanny, babysitter or childminder — post your free profile at
publicsectorcareers.org - opportunities through partnership log into your account
recruiter | candidate

« Return to Homepage

Experis  

Microsoft Dynamics Specialist

Get jobs like this by email... (We will never pass your details to third parties)
 

Microsoft Dynamics Specialist, MS Dynamics, Dynamic, CRM, Configure, Sharepoint, Office 365, Training, First Line Support, 1st Line, GDPR, Licensing Models,

Our client based in Manchester are looking for a Microsoft Dynamics Specialist to implement MS Dynamics CRM across a number of teams and provide a critical liaison between the team and a third party support contract.

Deliverables:

  1. Define and deliver a continuous improvement roadmap
  2. Work with stakeholders to identify initiatives, define requirements, prioritise, test and deliver outcomes
  3. Provide first-line support for all CRM enquiries
  4. Support Director of Communications by liaising with suppliers to facilitate achieving business outcomes
  5. Provide training to all CRM users
  6. Provide documentation on configuration, changes, security permissions etc
  7. Identify opportunities for reducing administrative overheads
  8. Review the existing licensing structure and identify opportunities for cost savings
  9. Configuring MS Dynamics to create entities, forms, fields, processes, business rules, task flows, process flows, templates, dashboards and reporting

Skills/Experience

  • Experience of a range of techniques to elicit and analyse information from stakeholders to feed into requirements shaping
  • Experience of configuring MS Dynamics to integrate with SharePoint Online and the Office 365 Suite
  • Experience of mapping contact relationship management needs and translating into MS Dynamics configuration eg entities, forms, fields, processes, business rules, task flows, process flows, templates, dashboards and reporting
  • Experience of training users in MS Dynamics including developing training materials
  • Experience of providing first line support for MS Dynamics and liaising with 3rd party suppliers for resolution of user queries
  • Experience of creating and administering user group accounts, security and access permissions for MS Dynamics
  • Experience of creating clear documentation to support knowledge share and business continuity for the permanent team
  • Awareness of GDPR in context of information governance of processing, storage and retention of personal data of both employees and external stakeholders
  • Experience of managing supplier relationships with 3rd parties
  • Understanding of MS Dynamics licensing models
  • Experience of balancing user needs with the art of the possible so that business teams optimize the benefits of using MS Dynamics

Job reference:
PSC-11209
Manchester
Competitive
Full-time
Temporary or Contract
Immediate start
5-6 Months
 
Apply for this job
 
 
Send this job to your friend
If you have an account with us, log in now to pre-fill this form from your profile:
   
Apply Online
Are you a UK citizen or eligible to work in the UK?
       
 
 
 
 
Show calendar days
 
 
 
 
  (.doc, .docx, .pdf)
 
 
Would you like to upload your profile and CV to our website?
(Your contact details will only be shown to recruiters)
   
   
     

When you click on the Apply button above, you will be registered with publicsectorcareers.org and will receive daily Jobs by Email matching this job's criteria. We will send you an email including your password so that you can manage your account in the future. (If you already have an account, your current Jobs by Email settings will not be overwritten.)

Contact Details

Experis
 
Telephone Number 0161 924 3912

Our network »   greatcare.co.uk - the childcare, nursery and nanny job board   childcare, nursery
and nanny jobs
  greatsocialcare.co.uk - the social work, care and social housing job board   social work, care
and social housing jobs
  greateducation.co.uk - the education, training and teaching job board   education, training
and teaching jobs
  greathealthcare.co.uk - the medical, nursing and healthcare job board   medical, nursing
and healthcare jobs
The Supply Curve - jobs for economists
for economist jobs, econometrician jobs, and statistician jobs childcarenow.co.uk - nannies, babysitters, childminders babysitters, childminders and nannies
 
top of page | services | terms & conditions | privacy statement | © publicsectorcareers.org