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Technical Support Officer (DV Cleared)

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Our Central Government Client based in London are looking for a Technical Support Officer who is DV Cleared (SC cleared candidates will also be considered).

You will be assisting in 1st, 2nd and 3rd line support of technical systems to a professional (ITIL certified) standard and providing assistance in maintaining/upgrading technical systems in line with technical projects and aid the support of networks and infrastructure.

Role Profile:

  • Installing, upgrading and supporting technical hardware, operating systems, software and peripherals
  • Support of incident, problem, configuration and change processes affecting infrastructure
  • Network Management
  • Training & demonstrating to users
  • Application support (Bug Fixing)
  • Update, repair, modify and expand existing applications
  • Resolve incidents in a timely manner

Key Skills/Experience:

  • ITIL Foundation
  • In-depth knowledge/experience of IT hardware, operating systems, virtualised environments and software
  • In-depth knowledge/experience of IT languages, web technologies and software packages
  • Troubleshooting and methodical fault diagnosis & resolution
  • MS System Centre 2012 (e.g. Hyper-V, Active Directory, Exchange, Windows Server)
  • IP addressing and subnetting (IPv4 & v6) knowledge
  • MCSA Windows Server 2012

Technical Support Officer (DV Cleared), Technical Support, ITIL, Maintain, Maintenance, Upgrade, Upgrading, Network, Infrastructure, Operating System, OS, Incident, Problem, Configuration, Change, Application, Bug Fixing, Test, Database, Update, Updating, Documentation, User Requirements, Application Design, SRD, RFC, MCSA, Windows, Windows Server 2012, Virtual, Virtualise, Virtualisation, Virtualize, Virtualization, Troubleshoot, Fault Resolution, Fault Diagnosis, UK Targeted Interception, BIP0008, SPF, IS1, IS2, GSC, MS System Centre 2012, Hyper V, Data Protection Manager, Virtual Machine Manager, Active Directory, DNS, DHCP, Group Policy, Exchange, MS SQL, Windows Server 2008, Windows 10, IP, DFS, Powershell, Lumension, Sophos, Public Sector, Government, Police, Policing, Crime, DV Cleared, DV Clearance, Developed Vetting, Develop Vetted, SC Cleared, SC Clearance, London.

Job reference:
PSC-20200110
London
Competitive
Full-time
Temporary or Contract
Immediate start
12 Months
 
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