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Advantage Technical Resourcing  

Digital User Researcher

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  • *Digital User Researcher - 6 months - inside IR35 £500 day rate Umbrella - Public Sector - London**

This is a fantastic opportunity for an experienced Digital User Researcher to join a leading Public Sector Organisation on a 6 months contract.

Key Roles and Responsibilities;
• Extensive experience of applying key research methods for the generation of insights into the core needs of users of complex services.
• Experience of helping teams to adopt user centered service design and delivery practices and embed them into their agile workflow.
• Experience of advocating for user research and engaging skeptical colleagues and stakeholders.
• The ability to understand the complex problems a team is trying to solve, and align user research activities to inform decision-making and action.
• Expert at identifying and using appropriate analysis and synthesis techniques approaches, and presenting and sharing findings.
• Proven experience of introducing new user research methods into a team, and guiding colleagues in the choice and effective application of research methods.
• The ability to include all kinds of users in appropriate research activities to help teams understand the diversity of users of government services.
• A good understanding of the social and technological context for government services, and experience of aligning user research activities to help teams understand changing user behaviour.
• Degree in Human-Computer Interaction, Human Factors, Cognitive Psychology, Sociology, Anthropology, or related field
• Knowledge of the technologies used to build and operate digital services, and the ability to work closely with colleagues in technical roles and to constructively challenges technical constraints.
• Experience of user research for government services.
• Good understanding and experience of working to the Government Digital Service Standards

Please apply without delay as there is a deadline with this role. Ref: 832292

To apply for this role please send through your CV for consideration and we will be in touch should your experience match our criteria. Unfortunately due to high volume we will only be able to contact those who have been shortlisted

Job reference:
PSC-AdvEU_832292
London
Competitive
Full-time
Temporary or Contract
Immediate start
6 Months
 
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Contact Details

Advantage Resourcing
Advantage Technical Resourcing
 
Telephone Number 0161 871 8269

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